FAQ

Frequently Asked Questions (FAQ)

At Legends Box, we pride ourselves on delivering authentic retro football jerseys with a focus on quality, fast UK delivery, and outstanding customer service.

Orders & Payments

Q: What payment methods do you accept?
A: We currently accept PayPal only. You can pay securely via your PayPal account or through PayPal’s guest checkout using a debit/credit card.

Q: Can I change or cancel my order after placing it?
A: If your order hasn’t been dispatched yet, we may be able to make changes or cancel it. Please contact us at support@legendsbox.co.uk as soon as possible.

Shipping

Q: Where do you ship?
A: We currently ship to United Kingdom addresses only.

Q: What shipping service do you use?
A: All orders are shipped with Royal Mail, with an estimated delivery time of 2–4 business days.

Q: What is your order cut-off time?
A: Orders placed before 2:00 PM GMT are processed within 1–2 business days (Monday–Friday).

Returns & Exchanges

Q: Do you accept returns?
A: Yes — we accept returns within 30 days of delivery for both defective and non-defective items.

Q: How do I start a return?
A: Email support@legendsbox.co.uk to request your free prepaid return label.

Q: Do you charge restocking fees?
A: No, we do not charge restocking fees.

Q: Can I exchange my item?
A: Yes — exchanges are available for different sizes, colors, or replacements for defective items.

Products

Q: Are your jerseys authentic?
A: Yes — every shirt we sell is an authentic retro football jersey.

Q: What collections do you offer?
A: Our collections include New Arrivals, Long Sleeve, and Short Sleeve retro shirts.

Contact Us

📧 Email: support@legendsbox.co.uk
📞 Phone: +44 7607 744109
📍 Address: 13 Norfolk St, Gloucester GL1 1QW, United Kingdom
🕘 Opening Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)